Storage & Attachments
Storage Options
Agencies have two storage options to choose from
Included Storage
- This option is ideal for agencies that want a fixed price that doesn't increase each year
- To achieve this, certain limits are placed on attachments to help manage storage use
- Agencies can upgrade to custom storage at any time
| Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Price | Included | Included | Included |
| Attachment Types | Documents, Photos | Documents, Photos | Documents, Photos, Audio, Video |
| Max File Size Per Attachment | 2 MB | 2 MB | 3 MB |
| Max Attachments Per Case | 10 per case | 30 per case | Unlimited* *avg < 100 per case |
| Photo Resolution Auto resized & compressed | About 9 megapixels 3600px on longest side | About 9 megapixels 3600px on longest side | About 15 megapixels 4500px on longest side |
| Case Retention | 7 years Homicides - Indefinitely | 7 years Homicides - Indefinitely | 7 years Homicides - Indefinitely |
Custom Storage
- Unlike the included storage, custom storage is billed based on usage
- Storage can be purchased in 1GB blocks with discounts for larger blocks
- Custom storage is more flexible and doesn't apply limits like fixed storage does
- However, the amount of storage used will increase year after year
| Standard Edition | Professional Edition | Enterprise Edition |
|---|---|---|---|
| Annual Price Based on Usage | as low as $1.88 / GB | as low as $1.88 / GB | as low as $1.88 / GB |
| Attachment Types | Any | Any | Any |
| Max Attachments Per Case | Unlimited | Unlimited | Unlimited |
| Case Retention | Agency Preference | Agency Preference | Agency Preference |
| Photo Resolution Auto resized on upload | Optional | Optional | Optional |