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Storage & Attachments
Storage Options
Agencies have two storage options to choose from
Included Storage
- Included with subscription
- Price is fixed
- Number and size of attachments are limited to manage storage use
- Upgrade to custom storage anytime
- No un-budgeted costs
Custom Storage
- Billed based on usage
- Can be purchased in 1GB blocks
- No limits on the number of attachments
- The amount of storage used will increase each year
Included Storage
- This option is ideal for agencies that want a fixed price that doesn't increase each year
- To achieve this, certain limits are placed on attachments to help manage storage use
- Agencies can upgrade to custom storage at any time
![]() | Standard Edition | Professional Edition | Enterprise Edition |
---|---|---|---|
Price | Included | Included | Included |
Storage Amount | |||
Attachment Types | Documents, Limited Photos | Documents, Photos | Documents, Photos |
Max Attachments Per Case | 10 per case | 30 per case | Unlimited avg < 100 per case |
Case Retention | 7 years (Homicides - Indefinitely) | 7 years (Homicides - Indefinitely) | 7 years (Homicides - Indefinitely) |
Photo Resolution Auto resized on upload | 1 megapixel | 1 megapixel | 2 megapixel |
Custom Storage
- Unlike the included storage, custom storage is billed based on usage
- Storage can be purchased in 1GB blocks with discounts for larger blocks
- Custom storage is more flexible and doesn't apply limits like fixed storage does
- However, the amount of storage used will increase year after year
![]() | Standard Edition | Professional Edition | Enterprise Edition |
---|---|---|---|
Annual Price Based on Usage | as low as $1.88 / GB | as low as $1.88 / GB | as low as $1.88 / GB |
Attachment Types | Any | Any | Any |
Max Attachments Per Case | Unlimited | Unlimited | Unlimited |
Case Retention | Agency Preference | Agency Preference | Agency Preference |
Photo Resolution Auto resized on upload | Optional | Optional | Optional |