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Storage & Attachments

Storage Options

Agencies have two storage options to choose from

Included Storage

  • Included with subscription
  • Price is fixed
  • Number and size of attachments are limited to manage storage use
  • Upgrade to custom storage anytime
  • No un-budgeted costs

Custom Storage

  • Billed based on usage
  • Can be purchased in 1GB blocks
  • No limits on the number of attachments
  • The amount of storage used will increase each year

Included Storage

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Standard Edition


Professional Edition


Enterprise Edition
PriceIncludedIncludedIncluded
Attachment TypesDocuments, PhotosDocuments, PhotosDocuments, Photos, Audio, Video
Max File Size Per Attachment2 MB2 MB3 MB
Max Attachments Per Case10 per case30 per caseUnlimited*
*avg < 100 per case
Photo Resolution
   Auto resized & compressed
About 9 megapixels
3600px on longest side
About 9 megapixels
3600px on longest side
About 15 megapixels
4500px on longest side
Case Retention7 years
Homicides - Indefinitely
7 years
Homicides - Indefinitely
7 years
Homicides - Indefinitely

Custom Storage

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Standard Edition


Professional Edition


Enterprise Edition
Annual Price
   Based on Usage
as low as $1.88 / GBas low as $1.88 / GBas low as $1.88 / GB
Attachment TypesAnyAnyAny
Max Attachments Per CaseUnlimitedUnlimitedUnlimited
Case RetentionAgency PreferenceAgency PreferenceAgency Preference
Photo Resolution
   Auto resized on upload
OptionalOptionalOptional